Help Center

Answers for WordPress users setting up Google reviews, testimonial cards, and Pro layouts.

Use this page for common support questions, setup troubleshooting, and SEO/AISO-friendly answers around importing Google reviews to WordPress, using shortcode widgets, and understanding the public URL importer.

Glowing Reviews plugin-only Info tab explaining import, review curation, responsive design, and shortcode publishingFeature and setup help
Glowing Reviews plugin-only Import tab with public URL and manual CSV or JSON import optionsImport questions
Glowing Reviews plugin-only Finish step with shortcode naming, saving, and copy controlsPublishing questions
Answers stay grounded in the current interface.Use the Help Center together with the complete setup guide.
01

Getting started

What is iWEBAPP Google Reviews Widget?

A WordPress plugin that imports Google Business Profile reviews or CSV/JSON card data, lets you curate the local library, and publishes responsive review grids, a Pro slider, an animated pill marquee, or a circular bubble cluster with a shortcode.

Do I need a Google API key?

No. The plugin is designed for users who do not want to set up Google Cloud or Places API credentials. The URL importer is administrator-triggered and reads public page responses.

Is this a Google reviews scraper?

It is best described as a WordPress Google reviews importer or Google reviews scraper alternative for profiles you own or are authorized to manage. Use it responsibly and follow applicable content rights, privacy laws, and service terms.

02

Import questions

What URL should I paste?

Paste a public Google Maps place URL, Google Business Profile URL, or maps.app.goo.gl short link. Private admin URLs and Google Business dashboard URLs are not public review pages.

Can I import testimonials that are not on Google?

Yes. Use Option B to upload or paste CSV/JSON data and map columns into card fields.

What if zero cards are detected?

In the mapper, make sure a title/name column and a text/description column are selected. Both are required. Rating, image, date, and unique ID are optional.

03

Design and display

Can I show only 5-star reviews?

Yes. In Grid/Slider Design, use the exact star rating filter and leave only 5 stars selected.

What is the difference between Showcase and Editorial?

Showcase mosaic places heading and review cards inside the same grid. Editorial heading above places the heading and rating summary in a top band above the review grid.

Can I make a carousel?

Yes, in Pro. Select Review slider / carousel and configure cards per view, max reviews, arrows, dots, autoplay, loop, and navigation placement.

04

Shortcodes and page builders

How do I add it in Elementor?

Drag Elementor’s Shortcode widget to the page and paste [iwebapp_reviews] or a Pro saved display shortcode.

Does it work with Divi, Bricks, Gutenberg, Beaver Builder, and WPBakery?

Yes, as long as the builder renders WordPress shortcodes. The plugin outputs HTML/CSS/JS like a normal WordPress shortcode.

Can I create different designs for different pages?

Yes, in Pro. Name the design, create a shortcode, and place that saved display shortcode wherever needed.

05

Pro and backups

How do I upgrade from Free to Pro?

Upload the Pro ZIP through Plugins → Add New → Upload Plugin. WordPress will replace the Free plugin files while preserving database settings and reviews.

Can I export my reviews?

Yes, Pro includes Export full JSON backup and Export reviews CSV in the Import/Export tab.

Can I remove the iWEBAPP attribution?

Yes. The small attribution is optional and disabled by default in both Free and Pro.

06

Privacy and troubleshooting

Does the plugin send data to iWEBAPP?

No. Imported reviews/cards are stored locally in WordPress. The plugin does not send visitor analytics or review data to iWEBAPP.

Why does the live page look different from the preview?

Clear site cache/CDN and check whether the theme or page builder has global image/font CSS. The plugin includes defensive CSS for common conflicts.

What if Google changes its public response?

The public URL importer may need an update. CSV/JSON import remains available as a fallback for authorized review data.

Need the full walkthrough?

Open the complete documentation with screenshots and feature maps.

Ready in about five minutes

Show your Google reviews beautifully, with no API key and no monthly fee.

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Agency projects
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Admin tabs
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Layouts with Pro
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API keys

Reviewer photos are free-to-use sample portraits shown to illustrate the layout.